Refunds
Returns
Our refund policy lasts 14 days from the date of purchase. If 14 days have passed since your purchase, unfortunately we will be unable offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it with tags/labels attached.
Additional non-returnable items:
- Gift vouchers
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing tags/labels for reasons not due to our error
- Any item that is returned more than 14 days after delivery
Our refund policy lasts 14 days from the date of purchase. If 14 days have passed since your purchase, unfortunately we will be unable offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it with tags/labels attached.
Additional non-returnable items:
- Gift vouchers
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing tags/labels for reasons not due to our error
- Any item that is returned more than 14 days after delivery